COVID-19: Updates on Library Services

Starting September 7th 2021, the Leddy Library has opened its doors with a limited building capacity of 325 patrons at a time. 

Key Changes Fall 2021

 
Health and Safety on Campus
Building OpeningThe doors to the library will be open!
Building HoursMonday-Friday: 8:00am-8:00pm
Sunday: 12:00pm-8:00pm
Saturday: Closed
Research Help & Reference ServicesResearch help services (reference) are currently available remotely. Connect with a librarian or library assistant for quick research help during research help hours, over LiveChat or email. You can also book a virtual one-on-one appointment with your subject librarian.
Study SpaceUsers can sit at any designated tables or carrels in the building so long as the building isn't at maximum capacity. Some high-demand rooms like personal study rooms will be available by reservation only.
ComputersSelect Computer Workstations are open on the main floor. They are available on a first-come-first-served basis. 
Item PickupAll items can now be picked up at the Information Desk inside the building. If you are unable to enter the building please email or call us to make alternative pickup arrangements. (leddylibrary@uwindsor.ca ex: 3200)
Print and Digital RequestsUsers can still request items for pickup or digitization through Omni. 
Book StacksAll book stacks will be open. Only one person can be in a stack row at a time.

Current Hours and Operations

 
Building HoursMonday-Friday 8:00am-8:00pm
Sunday 12:00pm-8:00pm
Research HelpMonday – Friday
10:00 AM – 4:00 PM
 
 
Remote Access Computer Workstation
 
Monday – Friday
10:00 AM – 4:00 PM
 
Academic Data Centre Virtual Labs
 
Monday, Tuesday, Thursday
1:00 PM – 4:00 PM
 
Academic Data Centre
(Remote Services) 
Monday - Friday 
8:30 AM - 4:30 PM
Research Data CentreAvailable by appointment.


Frequently Asked Questions 

 

General FAQ:

How can I contact the Library?

Phone:
519-253-3000 Ext. 3200
Phones are answered Monday - Friday from 8:30 AM - 4:30 PM.

Email:
LeddyLibrary@uwindsor.ca 

Live Chat:
Monday – Friday
10:00 AM – 4:00 PM

Is the Leddy Library building open?

Yes! Starting September 7th, the building will be open for patrons to use study spaces, computing, and printing, as well as print collections for borrowing.

No food or drink will be permitted, except for lidded drinks.

All other services and centres located in the Leddy Library including the Academic Data Centre, the Centre for Digital Scholarship, the Archives and Special CollectionsLearning Annex, and Writing Support Desk continue to offer services remotely.

Can I access library material?

Print/Physical Resources: Our book stacks will be open on September 7th and you can check out items at the Information desk. You can place requests for pickup and digitization online. If you would prefer to have books delivered to the door please contact leddylibrary@uwindsor.ca or call x3200.

Online Resources: You can access our online resources including articles, books, and videos from home using Omni along with other research collections. If you need assistance finding the right resources for your needs, please connect with your liaison librarian.

Please contact leddylibrary@uwindsor.ca if you have any questions.

Do I need to return my borrowed material?

Yes. Users who are able to borrow physical items held by Leddy Library can return them to the library and follow library notices and loan policies. This includes interlibrary loans.

Items eligible for renewal can be renewed online at http://led.uwindsor.ca/my-account under "My Loans". 

If you are unable to return items you've borrowed at this time and are having trouble renewing online please contact us at leddylibrary@uwindsor.ca for help.

Are there additional e-resources available at this time?

Most free access to e-resources has now ended. The library continues to track available offers.  

Can I access specialized software remotely through Leddy Library?

Yes, during the pandemic free, temporary access to some software is available.

SPSS 26 is available to access off-campus. Instructions from ITS are available here. The Academic Data Centre is also offering appointments for remote computer access to use specialized software.

I need to consult with a librarian, how can I do this?

If you have a general question, you can always chat with a librarian via the LiveChat service on the library’s website. If chat isn’t available, you can send an email to leddy@uwindsor.ca. Alternatively, can consult with the subject expert librarian for your faculty. 

I’m having trouble accessing a resource, who can assist?  

If you cannot access a resource that is available from our library, please send an email to elecprod@uwindsor.ca and a member of our team will look into the problem promptly.

Can I get help from the Academic Data Centre?

Yes. The Academic Data Centre is continuing to offer services remotely.

The Academic Data Centre offers virtual labs for drop-in student consultations on Monday, Tuesday, and Thursday from 1 to 4 p.m.

The Academic Data Centre is also offering appointments for remote computer access to use specialized software.

For other requests please email libdata@uwindsor.ca

Can I order an interlibrary loan to receive material from another library?

Interlibrary loan is currently available for all materials.

Be sure to try out Omni to request items from 15 other Ontario Universities.


Faculty FAQ:

 
How can librarians support my online course development?

Resources:

  • Librarians can help you identify available resources to include as course readings or viewings.
  • Librarians can facilitate transitioning your face-to-face resource list to an online environment using Course Resource Lists, which can be integrated directly into your Blackboard course site.
  • Librarians can help develop guides, supporting materials, and assignments for your courses.
Research help:
Librarians can offer remote one-to-one research support for you and your students via MS Teams and by email.
Librarians can assist with sourcing materials for your course, and help you navigate fair dealing and copyright questions.

Instruction:

Librarians can provide virtual library and information literacy instruction for your classes.
Librarians can continue to provide instructional support online via the Blackboard Virtual Classroom or MS Teams. (Book early if possible, to ensure availability!)

 
    Can I place items on course reserve?

    Yes. Please follow the instructions available on our website to submit your course resource requests and connect them to your Blackboard course. Our staff is available to help with any questions at courseresources@uwindsor.ca.

    Will the Library digitize print materials?

    Students, staff, and faculty members can request Digital Delivery of scanned physical materials.  For more information please visit our print pickup and digital delivery webpage. If you need assistance finding the right resources for your needs, please connect with your liaison librarian. 

    Will the Library continue to offer contactless pickup?

    You can still request items for pickup through our Print Pickup and Digital Delivery services. Items requested will be available for pick up at the information desk. To learn more about these services please visit our print pickup and digital delivery webpage.
    If you would prefer to have books delivered to the door please contact leddylibrary@uwindsor.ca or call x3200.

    Please contact leddylibrary@uwindsor.ca if you have any questions.

    Can the Library purchase new resources?

    Yes. The library can acquire books, streaming videos, and other materials to support teaching and research. Please contact your subject librarian to discuss what resources you need. Alternatively, requests for new material can be submitted online. While ebooks may be purchased and made readily accessible as part of the library’s collection, print materials will not be immediately available.

    Will the Library purchase commercial textbooks for course reserves?

    Unfortunately, many commercial textbook publishers do not offer e-textbook versions for the library to purchase. Librarians and staff are working to provide alternative access to our print course reserve items for courses as well as working with faculty members to identify commercial textbook alternatives.

    We are working with instructors to explore and identify viable textbook alternatives, including:

    Using an existing e-book in the relevant subject area from the library’s e-book collection or requesting that the library purchase one. There are many academic e-books that aren’t considered textbooks, and are therefore available for the library to purchase. Adopting an open educational resource (OER). OERs are freely available educational materials that are openly licensed to allow for re-use and modification by instructors. (Contact your librarian) Creating an online Course Resource Lists (https://leddy.uwindsor.ca/course-support/course-resource-lists-faculty) Posting individual articles, book chapters, or excerpts and scanned copies of print content, subject to copyright limitations (https://leddy.uwindsor.ca/policies-guidelines/fair-dealing-guidelines-faculty-staff). Copyright permission will be sought where feasible in cases where the excerpt falls outside of fair dealing guidelines. Linking to content from the library’s existing collection of electronic resources (e-books, journal articles, streaming videos, and other digital materials) or acquiring new content whenever possible.

    I have questions about copyright and sharing materials with my students in Blackboard. Can the library provide any guidance?

    Yes. The library maintains information about campus copyright and fair-dealing policies on our website. If you’d like to talk to someone you can always email copyright@uwindsor.ca with the specifics of your question.

    How can the Library support my research?

    Contact your librarian to discuss further services and supports.

    Digital Initiatives such as Scholarship at UWindsor and Open Journal Systems services remain available. 

    Can I order an interlibrary loan to receive material from another library?

    Interlibrary loan is currently available for all materials.

    Be sure to try out Omni to request items from 15 other Ontario Universities.


    Student FAQ:


    Building

    Can I come to the library?

    Yes! Starting September 7th, the building will be open for patrons to use study spaces, computing, and printing, as well as print collections for borrowing.

    All other services and centres located in the Leddy Library including the Academic Data Centre, the Centre for Digital Scholarship, the Archives and Special CollectionsLearning Annex, and Writing Support Desk continue to offer services remotely.

    When will the Leddy Library re-open?

    Starting September 7th, the building will be open for patrons to use study spaces, computing, and printing, as well as print collections for borrowing.

    No food or drink will be permitted in library public spaces, except for lidded drinks.

    All other services and centres located in the Leddy Library including the Academic Data Centre, the Centre for Digital Scholarship, the Archives and Special CollectionsLearning Annex, and Writing Support Desk continue to offer services remotely.

    Can I access the books and physical resources?

    Print/Physical Resources: Our book stacks will be open on September 7th and you can check out items at the Information desk. You can place requests for pickup and digitization online. If you would prefer to have books delivered to the door please contact leddylibrary@uwindsor.ca or call x3200.

    Online Resources: You can access our online resources including articles, books, and videos from home using Omni along with other research collections. If you need assistance finding the right resources for your needs, please connect with your liaison librarian.

    Please contact leddylibrary@uwindsor.ca if you have any questions.

    Do I need to return my borrowed material?

    Yes. Users who are able to borrow physical items held by Leddy Library can return them to the library and follow library notices and loan policies. This includes interlibrary loans.

    Items eligible for renewal can be renewed online at http://led.uwindsor.ca/my-account under "My Loans". 

    If you are unable to return items you've borrowed at this time and are having trouble renewing online please contact us at leddylibrary@uwindsor.ca for help.

    Can I use the printers?

    Printers will be available starting September 7th.

    Can I use the computers?

    Yes! Starting September 7th, the building will be open for patrons to use computers.

    Can I access study space?

    Yes! Starting September 7th, the building will be open for patrons to use study spaces.


    Services: 

    Can I get help from the Academic Data Centre?

    Yes. The Academic Data Centre is continuing to offer services remotely.

    The Academic Data Centre offers virtual labs for drop-in student consultations on Monday, Tuesday, and Thursday from 1 to 4 p.m.

    The Academic Data Centre is also offering appointments for remote computer access to use specialized software.

    For other requests please email libdata@uwindsor.ca

    Can I get items from Archives and Special Collections?

    No. Unfortunately, access to the physical items are not available at this time. However, we encourage you to visit archive@uwindsor.ca for more information on your query. Some items may be available online.

    Can I get help with making my work Open Access?

    Yes. If you are interested in publishing your work on https://scholar.uwindsor.ca/ please email for more information at scholarship@uwindsor.ca   

    Will the Leddy Library be offering English Conversation Group this semester?

    Yes, the English Conversation Group will be offered online this semester. View the schedule and meeting details on our English Conversation Group webpage.

    Can I visit the Writing Support desk?

    The Writing Support Desk at Leddy Library is currently closed, however services continue to be offered online. Visit the Student Success and Leadership Centre webpage for details on how to book appointments.


    Assistance and Research Help:

    I need to consult with a librarian, how can I do this?

    If you have a general question, you can always chat with a librarian via the LiveChat service on the library’s website. If chat isn’t available, you can send an email to leddy@uwindsor.ca. Alternatively, can consult with the subject expert librarian for your faculty.  

    Where I can find tutorials and tips on using library resources?

    Check out the Leddy Library research help page for tutorials and research guides.

    I’m having trouble accessing a resource, who can assist?

    If you cannot access a resource that is available from our library, please send an email to elecprod@uwindsor.ca and a member of our team will look into the problem promptly.

     

    Graduate Student Services:

    I have a graduate study room - how can I return the key?

    Please place the key in an envelope and put your name and student number on the front of the envelope. Drop it off in the book return bins located at the library entrance. The bins are emptied regularly, and we will contact you when we receive your key.  

    I am on a waiting list for a graduate study room, will I still be considered when the library re-opens?

    Any graduate students currently on the wait list will have their spot held in line. When the rooms become available, we will contact you.

    I have personal belongings and library materials in my graduate study carrel - how can I retrieve my things?

    Please email leddylibrary@uwindsor.ca to request access to personal items in group study rooms. You will be able to arrange pickup during our contactless pickup service. 


    Community/Alumni FAQ:

    As an Alumni, I usually come into the library to access the electronic resources. Now that the library is closed to the public, do I have other options for access?

    Yes! There are many e-resources that can still be accessed from off campus. There are also Open Access items available that may interest you.

    Please contact leddylibrary@uwindsor.ca if you have questions about access to physical collections.