Joan joined the University of Windsor in 1990 after completing her MA in English at Windsor (1984) and a Masters of Library and Information Science at Western University (1986). She has held multiple administrative positions inside and outside the library over the years, including a year as Acting University Librarian (2016). She is now very happy to be back working directly with students and faculty in support of their research and teaching activities. Currently a member of the Information Services Department, Joan also has responsibility in the development of a Library Assessment program with the aim of measuring and improving both organizational efficiencies and student academic outcomes.